Challenger eyes bigger presence with new customer division

Funding administration agency Challenger has unveiled plans to arrange a customer division and made adjustments to its management workforce, because the enterprise works to develop its attain throughout extra channels.

The announcement follows a powerful first-half displaying from the enterprise, which reported in February group-wide statutory web revenue went up 27% to $282 million from a yr earlier and normalised web revenue after tax grew 21% to $166 million.

Challenger says the new division will embody all customer features for the group and can leverage the talents that at the moment sit throughout the enterprise.

The enterprise says an inner and exterior search will shortly start for the function of Chief Customer Officer to guide the new division.

Chief Govt Life Angela Murphy will help the enterprise in transitioning to the new construction, after which she has determined to go away the enterprise.

As a part of the management workforce adjustments, CFO, Life and Appointed Actuary Anton Kapel has been promoted to Chief Govt, Life and Options and can be part of the management workforce, efficient June 1. His obligations will embody Life investments, Funding Options and Actuarial.

“We’ve got a singular alternative to deliver the most effective of Challenger to extra Australians than we do as we speak,” CEO and MD Nick Hamilton mentioned.

“The new customer division will allow Challenger to fulfill our ambitions of increasing our customer attain and enhancing our proposition.

“The Chief Customer Officer will play an necessary function in driving our efforts to deliver the most effective of Challenger to extra prospects.”