The Consumer Center is currently warning customers of the ING and DKB-Bank of Phishing. But how can consumers recognize fraudulent emails?
Ing and DKB customers are increasingly receiving phishing emails that aim to steal personal data. According to the “consumer center”, users are asked to confirm their account details in these emails or update their information.
Anyone who reacts to such emails not only risk the loss of money, but also the abuse of sensitive data. But how can consumers recognize such fake emails?
DKB customers are asked to update their account details in the emails. The subject is often “last memory: update your data so as not to lose access”. In this way, the recipients are put under pressure to act quickly.
In addition, a period is often mentioned within which the alleged request is to be answered. An “important note” in red writing also increases the pressure.
What are the signs of attempted fraud?
Ing customers also receive phishing emails that pretend to come from the bank. The subject is “last memory – confirmation of your account details”. In the email, the recipient is threatened that they have to confirm their data within 48 hours to prevent an alleged loss of account access.
Signs of fraud are incorrect sender addresses, grammatical errors, the lack of bank logo, the unprofessional design and an impersonal salutation. The sender address and the impending period also indicate an attempted fraud.
First of all, customers should not be unsettled and suspicious mails should be moved to the spam folder immediately. Instead of clicking on the email directly in the email, you should visit your bank's official website or use the app to find out whether a similar message actually comes from the bank.