This article was published in cooperation with
Protect yourself from fraud: Receive a phishing email from Hermes: This is what you should do now
Fraudulent emails are constantly circulating that claim to come from the parcel service Hermes. Here you can read how to expose the scam email and how to react correctly.
The one with one
Links marked with a symbol or underline are affiliate links. If a purchase is made through this, we will receive one
commission – at no additional cost to you! More info
If you have received a spam email in the name of Hermes and noticed it in time, you should simply delete it or, even better, move it to the spam folder so that your mail provider immediately classifies the sender as dangerous.
This is how you respond to the email correctly
- Do not download attachments from dubious emails or click on any links. Never give out your personal information or make payments for package deliveries.
- If you have already clicked on the link and entered your address or access data for your Hermes account, you should remain calm. Contact Hermes customer service and report the scam. You can also contact the consumer protection center.
- Change that
Password for your Hermes account and for your security, make sure to check emails carefully in the future if something seems strange to you or you are asked to do something.
Related to the topic: The Best Antivirus Programs for Windows (2024)
How to recognize phishing
If an email flutters into your inbox that supposedly comes from Hermes and asks you to verify your account again or suggests problems with a package, you should look twice. Phishing emails from scammers are regularly in circulation.
- You can recognize phishing emails because the sender is not Hermes, but claims to be Hermes. The name will be something similar, maybe have an additional ending or a typo in the email address.
- Typical content of a spam email: Your package supposedly could not be delivered and you are supposed to pay a (large) sum or enter your personal data to confirm your address. Sometimes you will also be asked directly for your Hermes customer details.
- In the text of the fake email you will then be asked to click on a link. This takes you to a fake website that may look similar to the Hermes site, but has been manipulated so that the fraudsters can read your personal data.
- Pixelated Hermes logos, spelling and grammatical errors, and unusual demands are warning signs that will help you identify phishing and avoid falling for it.
The original for this article “Received a phishing email from Hermes: This is what you should do now” comes from chip.de.
CHIP
Some images are still loading. Please close the print preview and try again shortly.
