At the end of July, Samsung begins with the deletion of accounts that were not used for 24 months or more. If you want to prevent this, you have to be active.
Samsung has announced that from July 31, 2025, all accounts that have not shown any activity over a period of two years will be deleted. Users who might be affected are called up to log in before this deadline in order to avoid the loss of their account.
Samsung deletes inactive accounts: Effective protection of sensitive customer data
In good time logging in time is necessary to protect the account from deletion. In particular, users with several Samsung devices should ensure that all their accounts are checked. With this measure, Samsung aims to efficiently protect sensitive user information.
Focus on data protection at Samsung
The group emphasizes that the protection of the data of the users is a central aspect of this new guideline. Due to the removal of inactive accounts, Samsung wants to reduce unused amounts of data and reduce the risk of data abuse.
Galaxy users were informed in writing about this change. Samsung recommends its customers to update their account details regularly to ensure a high level of safety.